Samsung washing machines are known for their reliability and advanced features. However, like any complex appliance, they can encounter issues from time to time. To help users diagnose and resolve problems, Samsung washing machines come equipped with a system of error codes. These codes provide valuable information about what might be going wrong. In this guide, we will explore common Samsung washing machine troubleshooting codes and their meanings.
Common Samsung Washing Machine Error Codes
- UE or DC Error Code
- Meaning: This error indicates an unbalanced load in the washing machine. It occurs when the drum is unable to distribute the laundry evenly.
- Troubleshooting: To resolve this issue, redistribute the load inside the drum to ensure even weight distribution. Large items like blankets or comforters can often cause this problem.
- SE or 5E Error Code
- Meaning: These error codes signal a drain or water-related issue. SE often points to a problem with the water drain system, while 5E indicates a water drainage problem.
- Troubleshooting: Check the drain hose for kinks or clogs. Ensure it is properly installed and not submerged in water. Cleaning the debris filter may also help resolve drainage problems.
- ND Error Code
- Meaning: ND stands for “No Drain” and suggests a drainage issue where the machine is unable to drain water.
- Troubleshooting: Check the drain pump filter for clogs, and make sure the drain hose is clear of obstructions. A faulty drain pump might require replacement.
- OE Error Code
- Meaning: This code signifies a drainage problem, often related to a clogged or kinked drain hose.
- Troubleshooting: Examine the drain hose for obstructions or kinks. Ensure it is properly installed and not too long, as this can affect drainage.
- LE Error Code
- Meaning: LE stands for “Locked Motor Error.” It indicates a problem with the washing machine’s motor.
- Troubleshooting: Turn off the machine and unplug it. Wait a few minutes, then plug it back in and restart. If the error persists, you may need to contact a service technician to diagnose and repair the motor.
- HE1 or HE2 Error Code
- Meaning: These codes relate to heating problems. HE1 indicates a problem with the heater circuit, while HE2 suggests a problem with the water temperature sensor.
- Troubleshooting: Check the water inlet valves, thermostat, and the heater element for issues. If you’re not comfortable with electrical components, it’s best to seek professional assistance.
- CE Error Code
- Meaning: CE stands for “Overcurrent Error.” It occurs when there is an issue with the motor’s operation, often due to excessive current.
- Troubleshooting: Try to restart the machine. If the error persists, it may indicate a problem with the motor or control board. In such cases, it’s advisable to contact a technician for a thorough examination.
- 1E Error Code
- Meaning: 1E is typically associated with a water inlet problem. It indicates that the washing machine is not filling with water as expected.
- Troubleshooting: Check if the water supply faucets are fully open and the inlet hoses are not kinked. It’s also a good idea to inspect the inlet valve for any blockages.
- 4E Error Code
- Meaning: This error code indicates a water supply problem, specifically a low water supply pressure.
- Troubleshooting: Ensure that the water supply to the washing machine is adequate. Check for kinks or obstructions in the water inlet hoses. In some cases, a faulty water inlet valve might be the culprit.
- 3E Error Code
- Meaning: 3E is related to the motor’s operation. It suggests an issue with the motor’s signal.
- Troubleshooting: Turn off the machine and unplug it for a few minutes. If the error persists upon restarting, you may need to have the motor or its control circuitry checked by a professional.
- HE3 or HE4 Error Code
- Meaning: These error codes are associated with heating problems, much like HE1 and HE2. HE3 points to a problem with the thermistor, while HE4 suggests a problem with the heater relay.
- Troubleshooting: If you encounter these errors, it’s best to consult the user manual or contact Samsung customer support for specific troubleshooting steps. Heating issues often require a technician’s expertise.
- SF or 5C Error Code
- Meaning: These codes indicate issues with the water level sensor or pressure switch.
- Troubleshooting: Check for any blockages or damage to the pressure switch hose. If this doesn’t resolve the issue, you might need to replace the pressure switch.
Error Codes
| Error Code |
Description |
Possible Causes |
Solution |
Recommended Action |
| SE |
Drain Error |
Clogged drain hose or filter |
Check drain hose and filter |
Clear blockage or call service |
| UE |
Unbalanced Load |
Unevenly distributed load |
Rearrange and balance the load |
Restart the cycle |
| LE |
Water Leak Error |
Water leakage detected |
Check for leaks and fix |
Call for service |
| 4E |
Water Supply Error |
Low water pressure or no water |
Check water supply and pressure |
Fix water supply issues |
| DE |
Door Error |
Door not closed properly |
Close the door securely |
Restart the cycle |
| CE |
Overcurrent Error |
Electrical issue |
Unplug, wait, and plug in again |
Call for service |
| HE1 |
Heater Error 1 |
Heating element issue |
Check heating element and wiring |
Call for service |
| HE2 |
Heater Error 2 |
Heating element issue |
Check heating element and wiring |
Call for service |
| OE |
Overfill Error |
Too much water in the drum |
Check water inlet and valve |
Adjust water level or call svc |
| PE |
Water Pressure Error |
Low water pressure |
Check water pressure and supply |
Fix water pressure issues |
Program Codes
| Program Code |
Program Name |
Description |
Duration (Minutes) |
Temperature (°C) |
| P01 |
Quick Wash |
Fast wash for light loads |
30 |
Cold |
| P02 |
Normal Wash |
Standard wash program |
60 |
Warm |
| P03 |
Heavy Duty |
For heavily soiled items |
90 |
Hot |
| P04 |
Delicate |
Gentle cycle for fragile items |
40 |
Cold |
| P05 |
Rinse & Spin |
Rinse and spin only |
15 |
Cold |
| P06 |
Wool |
Wool and delicate fabrics |
45 |
Cold |
| P07 |
Bedding |
Beddings and large items |
75 |
Warm |
| P08 |
Sanitize |
High-temperature sanitization |
120 |
Hot |
| P09 |
Quick Dry |
Quick drying cycle |
30 |
Warm |
| P10 |
Allergy Care |
For allergy-prone materials |
60 |
Hot |
Spin Cycle Codes
| Spin Code |
Description |
Spin Speed (RPM) |
Duration (Minutes) |
Recommended Action |
| S01 |
No Spin |
0 |
N/A |
Check load balance |
| S02 |
Low Spin |
400 |
Varies |
Reduce load imbalance |
| S03 |
Medium Spin |
800 |
Varies |
Normal operation |
| S04 |
High Spin |
1200 |
Varies |
Normal operation |
| S05 |
Extra High Spin |
1600 |
Varies |
Normal operation |
| S06 |
Rinse and Spin |
Varies |
Varies |
Rinse and spin only |
| S07 |
No Spin (Drain Only) |
0 |
N/A |
Drain water only |
| S08 |
No Spin (Spin Only) |
0 |
N/A |
Spin only without rinsing |
Cycle End Codes
| End Code |
Description |
Meaning |
Action |
| E01 |
End of Cycle |
Normal cycle completion |
Retrieve clean laundry |
| E02 |
Error Detected |
Cycle ended due to an error |
Review error code |
| E03 |
Delay End |
Cycle completion delayed |
Wait for cycle to finish |
| E04 |
Child Lock |
Child lock activated |
Deactivate child lock |
| E05 |
Door Open |
Door not closed properly |
Close the door securely |
| E06 |
Power Off |
Power outage or machine turned off |
Restore power or turn on |
| E07 |
Pause |
Cycle paused by user |
Resume or cancel the cycle |
| E08 |
End of Cycle (Drain Only) |
Drain cycle completed |
Retrieve clean laundry |
| E09 |
End of Cycle (Spin Only) |
Spin cycle completed |
Retrieve clean laundry |
Additional Codes
| Additional Code |
Description |
Possible Causes |
Solution |
Recommended Action |
| dL |
Door Lock Error |
Door lock malfunction |
Check door lock mechanism |
Call for service |
| tC |
Temperature Sensor Error |
Temperature sensor issue |
Check sensor and wiring |
Call for service |
| dC |
Unbalanced Load (Drum Clean Mode) |
Unbalanced drum during clean |
Rearrange and balance the load |
Restart clean cycle |
| tE1 |
Thermistor Error (Heater) |
Heater thermistor issue |
Check thermistor and connections |
Call for service |
| tE2 |
Thermistor Error (Water Inlet) |
Water inlet thermistor issue |
Check thermistor and connections |
Call for service |
| 5C |
Water Supply Error (Water Inlet Valve) |
Water inlet valve issue |
Check valve and connections |
Call for service |
| LE1 |
Leak Sensor Error |
Leak sensor malfunction |
Check sensor and connections |
Call for service |
| HC |
Hot/Cold Water Inlet Valve Error |
Inlet valve malfunction |
Check valve and connections |
Call for service |
| OC |
Overcurrent Error (Motor) |
Motor electrical issue |
Check motor and connections |
Call for service |
| PF |
Power Failure |
Power outage or surge |
Restore power or check circuit |
Resume cycle or call svc |
Conclusion
Samsung washing machine troubleshooting codes are invaluable tools for diagnosing and addressing issues with your appliance. By understanding these error codes and following the recommended troubleshooting steps, you can often resolve problems on your own. However, if the issue persists or if you’re uncertain about any aspect of the troubleshooting process, don’t hesitate to contact Samsung’s customer support or a qualified technician to ensure your washing machine is running smoothly once again.
